Privacy Policy

Introduction

Jonesboro Insulation("Company," "we," "us," or "our") is an insulation contractor based in Jonesboro, AR. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or contact us for our services. Please read this policy carefully.

By using our website, you agree to the practices described in this policy. If you do not agree, please do not use our website.

Information We Collect

Information You Provide Directly

When you contact us by phone, email, or through a form on our website, we may collect:

• Your name
• Your contact information (phone number, email address, mailing address)
• Your property address or service location
• Information you provide in messages, such as a description of your insulation needs

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, server logs, or third-party analytics tools, including:

• IP address
• Browser type and version
• Pages visited and time on each page
• Referring URL
• Device type and operating system

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule estimates
• Provide insulation services and related communications
• Follow up on completed work or open quotes
• Improve our website and service offerings
• Comply with applicable laws and regulations

We do not sell your personal information to third parties. We do not use your contact information to send marketing communications to unrelated third parties.

Third-Party Services

Our website may use third-party services that have their own privacy policies, including but not limited to:

• Google Analytics - for website traffic analysis
• Google Maps - embedded maps for our location
• Tally - embedded contact forms

Each of these services may collect data subject to their own terms and privacy policies. We encourage you to review those policies separately.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve user experience and analyze site traffic. A cookie is a small data file stored on your device. You can configure your browser to refuse cookies, but some parts of our website may not function correctly if you do so.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Contact information related to estimate requests and completed jobs is generally retained for up to five years.

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us and we will delete it promptly.

Your Rights

Depending on your location and applicable law, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of certain data processing activities

To exercise any of these rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: